Delivery & Returns
Our delivery cost is calculated by the weight of the parcel, in line with the Royal Mail / DPD prices.
All orders will be dispatched within 3 working days following the placement of your order.
All orders will be sent via Royal Mail, second class with delivery expected within 2-3 days.
Please note, we do not use tracked postage for orders under the value of £100, unless requested and paid for.
If you select local hand delivery, we will make the drop to the specified address free of charge. We do hand deliveries on Saturday mornings.
If there is going to be any delay in shipment that you were not informed about prior to placing your order, we will contact you to let you know.
If you are not entirely satisfied with your product, you can return it to us within 14 days of receipt to receive a full refund.
The product must be returned in a resalable condition in order to qualify for the refund.
If your product is faulty or damaged, please contact us at firstname.lastname@example.org with a brief description and picture of the fault, and we will be sure to get back to you within 48 hours.
57 Bellevue Crescent